Effective date: January 1, 2026
"Platform" refers to the AgentCollect software-as-a-service application, APIs, and related services. "Customer" or "you" refers to the entity or individual that registers for and uses the Platform. "Debtor" refers to the individual or entity that owes a debt being recovered through the Platform. "AI Agent" refers to our automated systems that conduct outreach on your behalf.
By accessing or using the AgentCollect platform, you agree to be bound by these Terms of Service. If you are using the Platform on behalf of an organization, you represent that you have authority to bind that organization to these terms. If you do not agree, do not use the Platform.
AgentCollect provides AI-powered accounts receivable recovery services. Our AI agents contact debtors on your behalf via phone, email, and SMS to recover unpaid invoices. All outreach is conducted under your brand and in compliance with applicable collections regulations.
You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized access.
You agree to use the Platform only for lawful purposes and in compliance with all applicable laws, including but not limited to:
You may not use the Platform to collect debts that are not legitimately owed, harass debtors, or violate any consumer protection law.
You retain ownership of all data you upload to the Platform, including debtor information, invoice data, and account records. You grant AgentCollect a limited license to use this data solely for the purpose of providing the recovery services. You represent that you have the legal right to share this data with us and that doing so does not violate any privacy laws or agreements.
Fees are charged based on your selected plan and recovery performance. Performance-based fees are calculated as a percentage of amounts successfully recovered. All fees are billed monthly and due within 30 days of invoice. Late payments may incur interest at 1.5% per month. We reserve the right to suspend service for accounts more than 60 days past due.
We target 99.9% uptime for the Platform, excluding scheduled maintenance windows. We will provide reasonable notice of planned downtime. We are not liable for outages caused by factors outside our control, including internet infrastructure, third-party services, or force majeure events.
The Platform, including all software, algorithms, AI models, designs, and documentation, is the exclusive property of AgentCollect, Inc. These Terms do not grant you any rights to our intellectual property except the limited right to use the Platform as described herein.
Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the relationship. This obligation survives termination of the agreement for a period of three years.
To the maximum extent permitted by law, AgentCollect's total liability for any claims arising from your use of the Platform shall not exceed the total fees paid by you in the twelve months preceding the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.
You agree to indemnify and hold harmless AgentCollect, its officers, directors, employees, and agents from any claims, losses, or damages (including attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any applicable law.
Either party may terminate this agreement with 30 days' written notice. We may suspend or terminate your access immediately if you violate these Terms or engage in conduct that could harm our platform, other users, or our reputation. Upon termination, we will provide a reasonable period to export your data.
Any disputes arising from these Terms shall be resolved through binding arbitration in San Francisco, CA, under the rules of the American Arbitration Association. Each party bears its own costs. Nothing in this section prevents either party from seeking injunctive relief in a court of competent jurisdiction.
We may update these Terms from time to time. Material changes will be communicated via email or through the Platform at least 30 days before taking effect. Your continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.
These Terms constitute the entire agreement between you and AgentCollect. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce any right does not constitute a waiver. These Terms are governed by the laws of the State of California.
For questions about these Terms of Service:
Email: legal@agentcollect.com
AgentCollect, Inc.
San Francisco, CA