Healthcare & Medical

Healthcare Collection,
Automated.

Recover patient balances and insurance underpayments with HIPAA-compliant AI that preserves trust and protects your reputation.

Book a 30-min demo

Patient balances are the fastest-growing
source of bad debt in healthcare.

High-deductible plans shifted the burden to patients. Most providers write off 60%+ of patient responsibility balances.

Post-insurance patient balances

After insurance pays its share, patients owe $500-$5,000+. Most ignore paper statements. Staff can't call thousands of patients individually. The balance ages and gets written off.

HIPAA compliance burden

Every outreach must comply with HIPAA, state privacy laws, and the No Surprises Act. One slip means a $50K+ fine. Traditional agencies don't understand medical billing nuance.

Insurance follow-up backlogs

Denied claims, underpayments, and missing authorizations pile up. Your billing team is drowning in appeals while new denials arrive daily. Revenue sits in limbo for months.

Patient experience damage

Aggressive collection calls destroy patient satisfaction scores. Patients leave reviews about billing harassment, switch providers, and never come back. The lifetime value loss dwarfs the balance.

Compassionate, compliant, automated.

1

Connect your PM/EHR

Sync patient balances from your practice management system or EHR. We import demographics, insurance info, and balance details — all encrypted and HIPAA-compliant.

2

AI contacts patients gently

Your branded agent reaches out with empathy — offering payment plans, explaining EOBs, and answering billing questions. No aggressive language, ever.

3

Patients pay, trust stays

Payments go directly to your account via secure portal. Patient satisfaction stays high because outreach feels like care coordination, not collection.

AgentCollect vs. patient statements

4.1x
Higher recovery than paper statements
96%
Patient satisfaction maintained
100%
HIPAA compliant — BAA included
"Our patient A/R was $2.3M and growing. AgentCollect recovered $890K in the first quarter — and not a single patient complaint. That's unheard of in healthcare collection."
Revenue Cycle Director — Multi-specialty Practice Group

Recover patient balances.
Keep patient trust.

We'll show you how AI collection works with your PM system, your patient population, and your compliance requirements.

Book a 30-min demo

$0 if we don't collect. HIPAA BAA included. Cancel anytime.